Terms and Conditions

TERMOS E CONDIÇÕES

Booking Conditions

Reservations made are subject to availability and confirmation of payment.

To confirm the reservation, the guest must make the respective payment, in accordance with the provisions for each accommodation.

The values of the reservation rates, deposit, cleaning fee or others, are those announced at each moment at the page of each accommodation.

In all accommodations, a damage deposit is required to cover any damages caused to the property and/or condominium. The retention of the deposit amount will be made at check-in, when it is in person, or within 48 hours before the start of the reservation, via online, when an express check-in is carried out. No amount will be charged to guests, consisting of a retention that will not allow them to access these funds until the retention is canceled.

If there is no damage to the property during the stay, the deposit will be canceled after

check-out using the same credit card, which will take place up to 7 days after check-out.

If the property is not in the same condition, the amount of the deposit will be retained until payment of the damaged elements.

The reservation will be subject to cancellation if it is not possible to make an authorization withholding the amount of the deposit, so it is important that the guest makes sure that his credit card is valid and has sufficient funds. If it is not possible to retain the deposit, you will be notified by email or SMS and will have 12 hours to try to use another payment method.

All prices include VAT at the legal rate in force.

Payment options

Payment for reservations can be made by American Express, Visa or MasterCard credit card.

Guests are also subject to the special rules available in each accommodation.

Pre-check-in

Upon completion of the reservation, the reservation holder will receive an email and/or a SMS from GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA with reservation’s confirmation and with important explanations about the accommodation and information about additional services (such as transfer service or extra cleaning service).

Guests will be asked to complete an Accommodation Bulletin which is of the utmost

importance for the preparation of the stay.

The Accommodation Bulletin will request namely the time of arrival, the total number of

people staying – so that we can provide the right amount of bed linen and bath towels – as well as mandatory information regarding foreign and border services.

Guests must indicate the exact number of people in the Accommodation Bulletin. The

number of guests specified in the reservation cannot exceed the number of guests present at the accommodation. If the number of guests exceeds the limit, GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reserves the right to require guests to leave the accommodation without any compensation or refund of fees paid.

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA cannot assume any responsibility for the incorrect or non-filling of the Accommodation Bulletin.

Any attempt to alter and/or violate the original information will invalidate the Accommodation Bulletin and will be subject to cancellation of the reservation.

Cancellation policy

After confirming the reservation, the following fees will apply in case of cancellation:

a) The guest will pay 50% of the total amount of the reservation, in case of cancellation up to 30 days before check-in.

b) The guest will pay 100% of the total amount of the reservation, in case of cancellation less than 30 days before the check-in date.

If an overbooking situation occurs (that is, simultaneous reservations in the same accommodation) in the accommodation reserved by the guest, the guest expressly

acknowledges and accepts that GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reallocates the reservation in a accommodation of the same category (in any case, ensuring that the quality of the Accommodation provided is not inferior to the accommodation booked by the Customer), without additional costs for

the Guest, and without, for that reason, being entitled to any compensation from GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA .

Stay conditions

The reservation holder must be at least 18 years old and must stay in the accommodation booked for the entire stay. Guests under 18 can only be accommodated if accompanied by an adult who is the holder of the reservation.

The reservation holder must provide a valid address, a telephone contact and an email

address.

No pets (of any race, size, or age) are allowed in GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA accommodation. GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reserves the right to require guests to leave the accommodation without any compensation or refund of fees paid if an animal is found inside.

Smoking is not permitted inside the accommodation.

Under the terms of article 45 no. 1 (a) of the Convention for the Application of the Schengen Agreement, the accommodation of foreign citizens must be communicated to the foreign and border services, thereby understanding all those who are not Portuguese nationals.

For the purposes of the preceding paragraph, all guests with foreign nationality must provide all information regarding their identification, up to the maximum period of the check-in date, through the Accommodation Bulletin.

Guests must notify GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA of any damage to the accommodation, contents, equipment, or accessories that occurs during their stay, even if the guest considers the damage to be regular wear and tear and not their fault. If the guest does not notify GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA of such damages, can be held responsible for them.

Additional services

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA offers several additional services to guests, such as private transfers, cleaning and laundry services, cribs, tickets to various tourist attractions.

All additional services are carried out on request and are subject to availability confirmation.

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA is not responsible for any services provided by external suppliers.

Check-in and Check-out

Upon check-in, identification documents of the person responsible for the reservation, as well as all foreign guests, will be requested for the purpose of confirming the information provided. Unless otherwise agreed, the accommodation will be occupied on the check-in date between 16:00 and 20:00.

In case of late check-in – from 20:00 – check-in express service may be provided, and the guest must confirm this possibility in advance with GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA . The express check-in service depends on the prior full Accommodation Bulletin fill by the guests.

For late check-ins, and when it’s not possible to provide express check-in service, a fixed fee of €30 will be charged, which must be paid upon check-in.

Check-out is until 11:00 am and all guests must leave the accommodation by the scheduled time. Guests are kindly requested to inform the desired check-out time so that a GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA team member can be present.

If a GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA member is not able to show up at checkout time, the guest can leave the keys at the main table inside the accommodation and close the door. The guest should NOT leave the keys in the door lock.

If the guest refuses to leave, GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reserves the right to enter the accommodation, remove their belongings, change the locks, and also take other measures that may be necessary. (The guest will be responsible for the costs of any such action).)

Any changes to the dates and times of departure and entry must be confirmed by GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA.

If there are delays, without notice and without confirmation from GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA will be charged the amount of the security deposit a fee corresponding to the one-night rate.

At check-in GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA provides only ONE set of keys, and guests should be careful not to lose or leave it inside the apartment. Guests must return all keys upon check-out.

Additional fees will be charged for lost keys or lockouts. Fees are charged as follows:

Lost Keys (price per key) – 30 euros

Emergency visit (between 9:00 and 18:00) – 10 euros

Emergency visit (between18h00 and 9h00) – 25 euros

If it is necessary to hire a locksmith service, the guest will be responsible for the total amount charged by the service provider.

The service provider fee is based on complexity, materials, time spent, and other variables.

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA is not responsible for any item left inside the apartment after the guest’s departure. Any belongings found in the apartment can be returned on request. The guest is fully responsible for all expenses related to the process of returning their belongings.

Cleaning, sheets and towels

Accommodation will be cleaned before guests arrive. GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA basic service includes a set of towels, bed linen and some toiletries for each booking.

Additional cleaning services and products, including linen and towel change, are available for an additional fee.

Guests must keep the accommodation as organized and clean as possible, delivering it at check-out in the best cleaning conditions so that GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA can receive the next guest.

Guests should not leave the trash inside the accommodation, next to the door of the same or outside the door of the building (when applicable) and should use the trash cans on the street intended for this purpose.

Equipment, furniture and accommodation items

If a device does not work, or if guests are unsure how to use any equipment in the

accommodation, the guest should contact the host in charge of GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA .

Changes to the accommodation or its contents are not permitted.

All items found in the accommodation belong to the owner and should not be moved or

removed from the property during the stay.

Maintenance and special requests

Any and all problems within the accommodation (e.g., electrical problems, equipment

malfunction, water leaks) should be immediately reported to GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA by email or telephone. Depending on the problem, the resolution can take up to 72 hours or more if itdepends on third-party services.

While respecting guest privacy, GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reserves the right to access accommodation at any time, if necessary, for inspections, reparations, and emergencies.

Extra beds and baby cots can be requested in advance but are limited to availability at the moment.

Noise, Illegal Activity, Security

According to the law, the night rest period is between 10 pm and 8 am, so guests must

remain silent.

Guests should not disturb the neighbors, namely when opening or closing the door of the accommodation or the door of the building where it is integrated (when applicable).

Reservations for illegal or immoral activities are not accepted.

The guest whose name is in the booking confirmation email will be responsible for the

behavior of the entire group and agree so agrees to avoid all illegal activity.

Guests are not authorized to invade the owner’s privacy or publish something that may allow third parties to identify the property’s address or the identity of the owner (even if such information is already in the public domain).

Guests are solely responsible for their own safety during their stay with GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA . Guests

should listen to any instruction or explanation provided by GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA upon check-in.

If a guest becomes aware of something during their stay that they believe is a health and safety risk, they should immediately inform GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA . When leaving the accommodation,

guests must make sure that they leave the gas appliances turned off, the windows closed, the air conditioning, the central heating, and the lights off.

Responsibility

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA service is legally limited to their accommodation and relationship with guests

during the stay. GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA will not be liable for any occurrences outside the boundaries of the accommodation, such as cleaning and maintenance of the building, exterior noise, construction, neighbors, or any other matter not directly related to the accommodation itself.

Photos and descriptions of the accommodations are produced by GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA . Minor changes in accommodation can occur in relation to the photos on the site, without compromising their general condition or amenities.

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA will not compensate guests, refund fees, or transfer guests to other accommodation based on their appearance or surroundings. It is the responsibility of the guests to ensure, before booking, that the area or neighborhood they choose to stay in is to their liking.

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA is not responsible for any damages caused, directly or indirectly, that may occur during guests stay in the accommodation, such as personal injury, robbery, theft or criminal behavior, losses due to fire or misconduct, etc. The same applies in relation to any deficiencies in the supply of gas, electricity, water, telephone, or internet.

All robberies, thefts or any criminal behavior must be reported by guests immediately to

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA , as well as to the competent police or judicial authorities.

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA is not responsible for potential delays, accidents, losses or changes in schedules or rates that are related to the services of our suppliers. GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA is not responsible for errors and/or omissions, false statements by third parties, disputes between a guest and a third party, or for the content of external links other than the one in which the booking was made.

In the event that guests do not comply with these terms and conditions, or in the event of misconduct on the part of guests, GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reserves the right to require them to leave the accommodation without any compensation or reimbursement of the fees paid.

Legislation and fortuitous events

This agreement is concluded between guests and GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA , which is duly authorized to arrange the rental of the accommodation. This agreement gives guests permission to occupy the accommodation during the period and in the agreed terms.

Guests are not tenants of the accommodation and do not hold sole ownership of the

accommodation. In the rare event that a reserved accommodation becomes unavailable due to damage caused by any circumstances not attributable to GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA , such as water or gas leaks, GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA will not be liable for the inconvenience caused, however, it will take all necessary steps to move the guest to accommodation with similar characteristics.

If guests do not accept the change, the total amount (excluding costs related to the days on which the apartment was used by the guest, if applicable) will be refunded, but neither the owner nor GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA will be liable to guests for any additional amount in connection with the cancellation of the reservation. GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA will not be responsible for the possible theft of objects left in the accommodation.

Amendments and Applicable Law

GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA reserves the right to update its terms and conditions at any time as necessary. It is responsibility of the parties that use GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA service to review these terms and conditions in the event of a change before making a reservation.

By agreeing to use the GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA service it is understood that the guest accepts any changes and that all parties will comply with those changes. These terms and conditions do not affect guests’ rights.

These terms and conditions are subject to Portuguese law. The Portuguese Courts have exclusive jurisdiction in case of legal action relating to any accommodation reservation with GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA .

....

TERMOS E CONDIÇÕES

Booking Conditions

Reservations made are subject to availability and confirmation of payment.

To confirm the reservation, the guest must make the respective payment, in accordance with the provisions for each accommodation.

The values of the reservation rates, deposit, cleaning fee or others, are those announced at each moment at the page of each accommodation.

If there is no damage to the property during the stay, the deposit will be canceled after

check-out using the same credit card, which will take place up to 7 days after check-out.

If the property is not in the same condition, the amount of the deposit will be retained until payment of the damaged elements.

All prices include VAT at the legal rate in force.

Payment options

Payment for reservations can be made by American Express, Visa or MasterCard credit card.

Guests are also subject to the special rules available in each accommodation.

Pre-check-in

Upon completion of the reservation, the reservation holder will receive an email and/or a SMS from JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA with reservation’s confirmation and with important explanations about the accommodation and information about additional services (such as transfer service or extra cleaning service).

Guests will be asked to complete an Accommodation Bulletin which is of the utmost

importance for the preparation of the stay.

The Accommodation Bulletin will request namely the time of arrival, the total number of

people staying – so that we can provide the right amount of bed linen and bath towels – as well as mandatory information regarding foreign and border services.

Guests must indicate the exact number of people in the Accommodation Bulletin. The

number of guests specified in the reservation cannot exceed the number of guests present at the accommodation. If the number of guests exceeds the limit, JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reserves the right to require guests to leave the accommodation without any compensation or refund of fees paid.

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA cannot assume any responsibility for the incorrect or non-filling of the Accommodation Bulletin.

Any attempt to alter and/or violate the original information will invalidate the Accommodation Bulletin and will be subject to cancellation of the reservation.

Cancellation policy

After confirming the reservation, the following fees will apply in case of cancellation:

a) The guest will pay 50% of the total amount of the reservation, in case of cancellation up to 30 days before check-in.

b) The guest will pay 100% of the total amount of the reservation, in case of cancellation less than 30 days before the check-in date.

If an overbooking situation occurs (that is, simultaneous reservations in the same accommodation) in the accommodation reserved by the guest, the guest expressly

acknowledges and accepts that JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reallocates the reservation in a accommodation of the same category (in any case, ensuring that the quality of the Accommodation provided is not inferior to the accommodation booked by the Customer), without additional costs for

the Guest, and without, for that reason, being entitled to any compensation from JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA .

Stay conditions

The reservation holder must provide a valid address, a telephone contact and an email

address.

No pets (of any race, size, or age) are allowed in JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA accommodation. JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reserves the right to require guests to leave the accommodation without any compensation or refund of fees paid if an animal is found inside.

Smoking is not permitted inside the accommodation.

Guests must notify JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA of any damage to the accommodation, contents, equipment, or accessories that occurs during their stay, even if the guest considers the damage to be regular wear and tear and not their fault. If the guest does not notify JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA of such damages, can be held responsible for them.

Additional services

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA offers several additional services to guests, such as private transfers, cleaning and laundry services, cribs, tickets to various tourist attractions.

All additional services are carried out on request and are subject to availability confirmation.

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA is not responsible for any services provided by external suppliers.

Check-in and Check-out

In case of late check-in – from 20:00 – check-in express service may be provided, and the guest must confirm this possibility in advance with JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA . The express check-in service depends on the prior full Accommodation Bulletin fill by the guests.

For late check-ins, and when it’s not possible to provide express check-in service, a fixed fee of €30 will be charged, which must be paid upon check-in.

Check-out is until 11:00 am and all guests must leave the accommodation by the scheduled time. Guests are kindly requested to inform the desired check-out time so that a JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA team member can be present.

If a JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA member is not able to show up at checkout time, the guest can leave the keys at the main table inside the accommodation and close the door. The guest should NOT leave the keys in the door lock.

If the guest refuses to leave, JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reserves the right to enter the accommodation, remove their belongings, change the locks, and also take other measures that may be necessary. (The guest will be responsible for the costs of any such action).)

Any changes to the dates and times of departure and entry must be confirmed by GOES E GOES INVESTIMENTOS TURÍSTICOS, LDA.

If there are delays, without notice and without confirmation from JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA will be charged the amount of the security deposit a fee corresponding to the one-night rate.

At check-in JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA provides only ONE set of keys, and guests should be careful not to lose or leave it inside the apartment. Guests must return all keys upon check-out.

Additional fees will be charged for lost keys or lockouts. Fees are charged as follows:

Lost Keys (price per key) – 30 euros

Emergency visit (between 9:00 and 18:00) – 10 euros

Emergency visit (between18h00 and 9h00) – 25 euros

If it is necessary to hire a locksmith service, the guest will be responsible for the total amount charged by the service provider.

The service provider fee is based on complexity, materials, time spent, and other variables.

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA is not responsible for any item left inside the apartment after the guest’s departure. Any belongings found in the apartment can be returned on request. The guest is fully responsible for all expenses related to the process of returning their belongings.

Cleaning, sheets and towels

Accommodation will be cleaned before guests arrive. JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA basic service includes a set of towels, bed linen and some toiletries for each booking.

Additional cleaning services and products, including linen and towel change, are available for an additional fee.

Guests must keep the accommodation as organized and clean as possible, delivering it at check-out in the best cleaning conditions so that JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA can receive the next guest.

Equipment, furniture and accommodation items

If a device does not work, or if guests are unsure how to use any equipment in the

accommodation, the guest should contact the host in charge of JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA .

Changes to the accommodation or its contents are not permitted.

All items found in the accommodation belong to the owner and should not be moved or

removed from the property during the stay.

Maintenance and special requests

Any and all problems within the accommodation (e.g., electrical problems, equipment

malfunction, water leaks) should be immediately reported to JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA by email or telephone. Depending on the problem, the resolution can take up to 72 hours or more if itdepends on third-party services.

While respecting guest privacy, JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reserves the right to access accommodation at any time, if necessary, for inspections, reparations, and emergencies.

Extra beds and baby cots can be requested in advance but are limited to availability at the moment.

Noise, Illegal Activity, Security

According to the law, the night rest period is between 10 pm and 8 am, so guests must

remain silent.

Guests should not disturb the neighbors, namely when opening or closing the door of the accommodation or the door of the building where it is integrated (when applicable).

Reservations for illegal or immoral activities are not accepted.

The guest whose name is in the booking confirmation email will be responsible for the

behavior of the entire group and agree so agrees to avoid all illegal activity.

Guests are solely responsible for their own safety during their stay with JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA . Guests

should listen to any instruction or explanation provided by JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA upon check-in.

If a guest becomes aware of something during their stay that they believe is a health and safety risk, they should immediately inform JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA . When leaving the accommodation,

guests must make sure that they leave the gas appliances turned off, the windows closed, the air conditioning, the central heating, and the lights off.

Responsibility

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA service is legally limited to their accommodation and relationship with guests

during the stay. JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA will not be liable for any occurrences outside the boundaries of the accommodation, such as cleaning and maintenance of the building, exterior noise, construction, neighbors, or any other matter not directly related to the accommodation itself.

Photos and descriptions of the accommodations are produced by JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA . Minor changes in accommodation can occur in relation to the photos on the site, without compromising their general condition or amenities.

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA will not compensate guests, refund fees, or transfer guests to other accommodation based on their appearance or surroundings. It is the responsibility of the guests to ensure, before booking, that the area or neighborhood they choose to stay in is to their liking.

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA is not responsible for any damages caused, directly or indirectly, that may occur during guests stay in the accommodation, such as personal injury, robbery, theft or criminal behavior, losses due to fire or misconduct, etc. The same applies in relation to any deficiencies in the supply of gas, electricity, water, telephone, or internet.

All robberies, thefts or any criminal behavior must be reported by guests immediately to

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA , as well as to the competent police or judicial authorities.

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA is not responsible for potential delays, accidents, losses or changes in schedules or rates that are related to the services of our suppliers. JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA is not responsible for errors and/or omissions, false statements by third parties, disputes between a guest and a third party, or for the content of external links other than the one in which the booking was made.

In the event that guests do not comply with these terms and conditions, or in the event of misconduct on the part of guests, JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reserves the right to require them to leave the accommodation without any compensation or reimbursement of the fees paid.

Legislation and fortuitous events

This agreement is concluded between guests and JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA , which is duly authorized to arrange the rental of the accommodation. This agreement gives guests permission to occupy the accommodation during the period and in the agreed terms.

Guests are not tenants of the accommodation and do not hold sole ownership of the

accommodation. In the rare event that a reserved accommodation becomes unavailable due to damage caused by any circumstances not attributable to JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA , such as water or gas leaks, JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA will not be liable for the inconvenience caused, however, it will take all necessary steps to move the guest to accommodation with similar characteristics.

If guests do not accept the change, the total amount (excluding costs related to the days on which the apartment was used by the guest, if applicable) will be refunded, but neither the owner nor JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA will be liable to guests for any additional amount in connection with the cancellation of the reservation. JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA will not be responsible for the possible theft of objects left in the accommodation.

Amendments and Applicable Law

JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA reserves the right to update its terms and conditions at any time as necessary. It is responsibility of the parties that use JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA service to review these terms and conditions in the event of a change before making a reservation.

By agreeing to use the JOSÉ GUILHERME DE GOES, UNIPESSOAL, LDA service it is understood that the guest accepts any changes and that all parties will comply with those changes. These terms and conditions do not affect guests’ rights.